Cafecito y Cristo 15oz Ceramic Mug

Shipping Policy

• Orders are processed and shipped within 7-10 business days to ensure the highest quality craftsmanship.
• All packages are shipped via USPS, UPS, or DHL, with rates based on package weight, size, and carrier pricing.
• International Orders: Customers are responsible for all customs duties and VAT taxes. No refunds on shipping fees for unaccepted packages.
• Incorrect Address: Ensure accuracy when entering your shipping address. Returned packages due to incorrect addresses will not be eligible for shipping refunds.
• Lost or Stolen Packages: Once shipped, the carrier is responsible for delivery. Please contact the shipping provider for any issues.

Returns & Refunds

• We offer a 30-day return policy from the date of delivery. Items must be unused, unworn, and in original packaging.
• Sale items, gift cards, and custom/personalized orders are non-refundable.
• If your item is defective or damaged upon arrival, please email us at seedofpromiseusa@gmail.com with photos for assistance.
• Refunds are processed within 10 business days upon return approval. If not received within 15 business days, please contact us.

For more details, please reach out to us at seedofpromiseusa@gmail.com.